Safety, Equality and Regulatory Understanding (SERU) Training

At Enroll Direct, we understand the importance of training for professional success. Our SERU Training program is designed to equip private hire vehicle (PHV) drivers in London with essential knowledge to meet the regulatory requirements set by Transport for London (TfL). Whether you’re applying for a new license or renewing your existing one, our training ensures you fully understand the legal and safety obligations associated with the role.

Key Training Units Include:

• Legal Obligations: Learn about your responsibilities under the PHV (London) Act 1998, the Equality Act 2010, and other relevant regulations.
• TfL Policies and Guidance: Familiarize yourself with TfL’s guidelines and policies tailored specifically for PHV drivers.
• Passenger Needs: Gain insight into addressing the needs of passengers, including those with protected characteristics under the Equality Act 2010.
• Safeguarding: Understand how to protect children and vulnerable adults from harm or abuse while in your care.
• Passenger and Driver Safety: Learn strategies to ensure safety for both passengers and drivers during rides.
• Road and Vehicle Safety: Stay updated on safety measures related to road conditions, vehicle maintenance, and safe driving practices.

Our training provides one-on-one support, ensuring you’re fully prepared to meet the SERU requirements and pass on your first attempt.